To better help assist with resolving your reported bug, please provide the following additional information if possible. 

Reproduction Steps

Please provide a step-by-step account of how you encountered the bug. Attaching Images and videos will help us debug the issue as well.

Where to find the application version

For Studio App

Windows

Mac

For Parts Designer

Windows

Splash page

Help Menu Step 1

About PartDesigner

Mac

Splash page

Additional Information

If possible, please provide any additional files (.io, .ldr, .mpd .lxf, .lxfml) used leading up to the reported bug.

Hardware information

1. Platform
   • Example: Windows, Mac
2. Environment: Operating System
   • Example: Windows 10, macOS Monterey
3. Hardware Specifications
   • Example: Memory, Graphics Card, Processor

Where to find hardware specifications

On a Mac

On Windows

How to find Computer Specs on Windows 10